Klaus Voormanns · Bielefeld, Germany
Digital change that takes hold in your business.
For mid-sized companies. In the field since 1991 — from project management to executive management.
Solutions
Four ways to move forward.
Each with a clear starting point. You know beforehand what you are getting into, and after every step you decide whether to go on. One click shows how it works.
About me
I know the table
from every side.
Whenever digital change is on the agenda, the same four parties sit at the table. I have sat in each of the four seats — so I know what the others are thinking.
I start with what is already there — your documents and your people. And I leave again: whatever remains has to be something you can carry on in-house.
What implementation really costs
Project and programme management on the side that builds: digital solutions for industry, retail and services, from the first sketch to live operation. Since then I can judge what lies behind a quote.
ISA GmbH · C.I.S. AGHow advice comes about
Every implementation started with the same question: what does the workflow need to look like so that the software makes it better? There are proven tools for that — you get the result, not the names of the methods.
arvato Systems · S4M GmbHHow decisions are made in-house
I learned why good proposals fail: rarely because of their content, mostly because they do not survive the budget round or find no one in-house to take ownership. That is how I measure every recommendation today.
arvato CRM · BertelsmannWhat it means to be accountable yourself
Executive management for technology and digital change, with my own budget and my own team. I did not recommend the projects, I was accountable for them — with all the resistance and the need to prove results that this brings.
locarl GmbH · GARANT GruppeReferences
Who I have worked for
— and what came of it.
Six of more than 50 projects, from start-up to corporate group.
“The systems have been ordered. Now the people have to come along.”
Marketing and buying group
more than 1,800 specialist retailers and trade businesses, furniture and bathrooms
64 employees surveyed, formats developed together with Bielefeld University of Applied Sciences. The programme carries on by itself after the end of the project.
“The pilot is running. Now it has to become a business that pays its way.”
locarl GmbH
Bielefeld start-up, digital showrooms for car dealerships
Platform and operations rebuilt, digital sales services introduced for the dealerships. The pilot turned into stable, regular operation.
“From paper into the system – but the business must not stand still.”
Großmarkt Bielefeld
food wholesaler for restaurants and retailers
Purchasing, warehouse, sales, billing and route planning, without stopping operations. Orders are entered where they arise.
“I want to know where every case stands – at every location.”
Frequent flyer programme
one of the largest in Europe, service centres worldwide
A workflow system routes every request to the right team, across several locations worldwide. Much shorter processing times, and every request can be found.
“What does AI mean for my business? I want an answer based on figures, not gut feeling.”
Customer service provider
international, around 45,000 employees
Service activities analysed and the development of bots costed, resulting in a decision paper for the shareholders. Today every business faces the same question.
“We want to turn our own expertise into a product that earns money on the market.”
IT service provider
within the Bertelsmann group, 3,000 employees
From internal service provider to supplier on the open market: product strategy, product ownership, sales. It became a business unit of its own.
Contact
Tell me where things are stuck.
A half-hour conversation is usually enough to find out whether I am the right person. If not, I will say so — and I often know someone who is.
Working together
Klaus Voormanns · Bielefeld · LinkedIn · Legal notice (German) · Privacy policy (German)